CIMS

Are you familiar with CIMS (Cleaning Industry Management Standard)? Central Sanitary Supply is your local resource to help you understand and achieve CIMS certification. Our CIMS Experts (I.C.E.) are ready to help you elevate your organization. CIMS is a great way to differentiate yourself in the marketplace and will be a valuable asset as more end-users demand that cleaning contractors must be CIMS certified.

General Information:

The first consensus-based management standard for the cleaning industry is available, and organizations are encouraged to begin working their way through the certification process in hopes of achieving official certification to the Cleaning Industry Management Standard (CIMS). Apply today to be among the first in your market to achieve this new designation!

CIMS sets forth a management framework designed to assist building service contractors and in-house service providers develop quality, customer-centered organizations and is based on universally-accepted principles that have proven to be the hallmarks of well-managed, successful cleaning operations.

CIMS applies to management, operations, performance systems, and processes. Compliance with the Standard demonstrates an organization is structured to deliver consistent, quality services that are designed to meet the customer's needs and expectations. It sets forth processes, procedures, and supporting documentation proven to be characteristic of customer-driven organizations. CIMS is non-prescriptive and each individual organization has the flexibility to choose the most effective ways in which to meet its requirements.

The Standard is divided into five areas of management best practices:
• Quality systems
• Service delivery
• Human resources
• Health, safety, and environmental stewardship
• Management commitment

Further, CIMS applies to an organization in its entirety, rather than to an individual, program or product, and without respect to the size of the organization.

Created By the Industry, For the Industry
The Standard was created through a true consensus-based process that brought together representatives of the cleaning, facilities management and purchasing communities. In total, more than 100,000 constituents were represented in the process, which included full peer review, and was administered by ISSA and the American Institute for Cleaning Sciences (AICS).

For additional information on how CIMS can help your organization and certification please call one of our offices to schedule a no-cost, on-site presentation. Also visit www.ISSA.com and click on CIMS CERTIFICATION